Credit Control & Accounting

NBNI are committed to protecting our publishers’ financial interests, as well as working closely with our customers and our Credit Control department work hard to achieve this. The credit control team handles cash allocation, credit processing, account management, collection and reconciliation of customer accounts.

 

Our experienced team work closely with our publisher clients to provide them with data relating to their customers and the publishers are able to access stop data from the online reporting suite whenever they require additional information. This level of data has proven invaluable to the field rep, as it can be accessed whilst travelling and before customer visits are scheduled.

 

Where customers have payment issues, we work closely and constructively with them with them to resolve issues and are able to provide copy invoices or statements to assist with reconciliation & payment, but will use external debt collection agencies to resolve outstanding collections.

 

Customers wishing to receive statements via email to assist with payments can contact the department via email to request such services.

 

How to Pay

 

Payments can be made via: cash, cheque, credit card, BACs & www.batch.com. Our bank details are as follows:

HSBC BANK

OLD TOWN STREET

PLYMOUTH

PL1 1DD

 

sterling

ACCOUNT NAME –  BOOK  NETWORK INT’L LTD

ACCOUNT NUMBER – 32317699

SORT CODE – 40 36 22

IBAN – GB17MIDL40362232317699

BIC – MIDLGB2110B

 

EURO

ACCOUNT NAME – BOOK NETWORK INT’L LTD

ACCOUNT NUMBER – 58360426

IBAN – GB32MIDL40051558360426

BIC – MIDLGB22

 

 

Batch is a free invoice payment system developed for the book trade by the Booksellers Association of the UK and Ireland, that saves booksellers time and money.

 

Trade Customers wishing to pay via www.batch.co.uk should contact our credit control department to arrange this. This service is available to all trade customers, regardless of location

 

New Accounts

For new account openings, please follow link below for our new customer application form. For new accounts wishing to order via PubEasy please contact PubEasy to set up login details. PubEasy will then inform our credit control team of the pin number assigned to your account.

New customer application form

 

How to contact us

Please follow this link  to access contact details for our customer service and order teams.

If you want to change your contact or address details, please contact our credit control department

 

Terms and Conditions / Credit Policy

Please follow this link to the NBNi terms and conditions and credit policy

 

Accounting

NBNi’s accounting department is responsible for preparing monthly publisher statements detailing all order fulfillment activity and fees during the preceding months. These are accompanied by monthly payments to the client.