NBNi has an experienced long-service based team of IT professionals with wide-ranging skills and work to support this team with training and development on an ongoing basis.
Our IT department is supported by the Fulfilment SCE system, designed specifically for the needs of the publishing and book distribution industries. The latest version of the software is fully web-enabled and supported by an open UNIX environment, which provides high levels of integration, flexibility and reliability. This system provides a stable operating environment for all our operations and we have software partners Solarsoft retained for support and future development.
We provide publishers with password-driven 24/7 access to a full suite of sales reports, backed up by monthly financial reports and access to an ftp archive. Our data warehouse is built up daily and all reports can be downloaded into csv or pipe delimited formats for publisher interrogation and use. The system allows for publisher-set parameters to select data at customer, title or date levels and new reports are made available from time to time, as required. The NBNi IT team can also provide bespoke reporting, where required and in consultation with publishers.
Our website is produced and maintained in-house and we have developed e-commerce systems to work in conjunction with our main operating systems. IT development does not stand still and our IT teams are continually working on new projects.
Over the last few years our IT team have worked on systems to integrate POD routines with both Edwards Brothers, our onsite partners and LS(UK) and have developed data feeds to enable new online customers such as The Book Depository to trade with NBNi. In addition, they have worked with COMMidea and our software company Solarsoft to ensure PCI (payment card industry) compliance.
Our IT team also work on a daily basis with industry partners to provide Teleordering and EDI solutions, as well as facilitating customer interfaces with PubEasy, Batch & providing data feeds to Nielsen bookdata and Bowker
Please see links to our Industry partners’ sites below: